Web Hosting Service Guarantee

We are so sure that you will love hosting with Kahuna's kreations Hosting, that we back up all of our hosting plans with a 30 day money back guarantee. If you are in any way dissatisfied within your first 30 days of service, we will refund your money (excluding any setup fees and overage charges)

If the Web Site Uptime of customer's Web site is less than 100%, Kahuna's Kreations will issue a credit to customer in accordance with the following schedule, with the credit being calculated on the basis of the monthly service charge for the affected Services:
Web Site Uptime Credit Percentage

99.9 to 100% 0%
98% to 99.8% 10%
95% to 97.9% 25%
90% to 94.9% 50%
89.9% or below 100%

Downtime Amounts:
Web Site Downtime in Minutes Credit Percentage

less than 42.2 mins 0%
42.3 - 864 mins (14.4 hours) 10%
865 (14.42 hours)- 2160 mins (36 hours) 25%
2161 (36 hours)- 4320 mins (72 hrs) 50%
greater than 4320 mins (72 hrs) 100%
* Assumed a 30 day month, 43200 minutes in a month, 1440 minutes in a day

With the following exceptions....

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